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62 Reviews

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Linda and Colleen were great..,so professional and thorough. My child was treated well and I was happy they took great care with their work. Thanks!
Date of Posting: 17 May 2017Posted by: DF
Hair Queens has absolutely the best customer service and business approach. I have had 2 experiences with them, once a few years ago when my daughter's whole team became infested, and again recently. Both experiences were so positive. They were supportive and responsive and committed to making sure that we understood how to use the products. I literally called late at night while Linda was out of town and she still calmed me down and walked me through the steps...and followed up multiple times that night and the next day. My sister and I have 4 daughters between us and now keep their products on hand (luckily I had some already this time). Thank you for your amazing service!
Date of Posting: 24 Apr 2017Posted by: JenniferLocation: Santa Clarita
Thanks to Hair Queens I no longer fear lice! With their knowledge and support I know I can conquer this dreaded nuisance should it every revisit our home again. Thank you Hair Queens for all of your help!! You are #1!
Date of Posting: 14 Mar 2017Posted by: AnonymousLocation: Santa Clarita
I had a last minute need to get checked to avoid another night on the couch and conflicts with a busy work schedule. The team at Hair Queens was willing to come after hours on zero notice. But even more impressive, was that they were willing to walk me through my own self-inspection, with diagrams and all, and even look at pictures via text to assure me that I was in the clear and that the home visit wasn't actually necessary. They did this at no cost and even refused my offer to pay for the time they invested. They truly just wanted to help. I am forever grateful for their dedication to people, as well as their craft, and will be recommending them vigorously at every available opportunity. I cannot understate my gratitude for this company.
Date of Posting: 26 Jan 2017Posted by: DanLocation: Awesometown
My daughter (11) was diagnosed with Lice at a haircut. It was our first time dealing with this. I called pediatrician, local lice shop and Hair Queens to find out what to do. By far the best customer service I received on the phone was by Hair Queens. Local moms with a genuine desire to help families. They offered multiple options (education + product or them coming to my home). I chose an appointment and they came to my home literally a few hours after my first call. Two incredibly nice and professional women worked on my daughter's hair for 2 hours -- she had it BAD, and on me (I had it as well). THe entire time they kept me posted on time and charges. They taught us how to do the treatment so we could make sure following comb throughs were done right. I was at my wit's end on a Friday night when this happened and the Hair Queens made the process so much lighter and even fun (!). My kids said "They seemed like our friends right away". My kids are on the shy side and not comfortable with everyone so that is a huge compliment. They stayed available for any questions I have through the whole week we're dealing with this. Also, when I took my daughter back to school today, when the nurse found out the Hair Queens did her treatment she said "no need to check her, she's good". The nurse knew how good the Hair Queens are! It was worth every penny to know we are handling this right. Thank you Hair Queens!
Date of Posting: 23 Jan 2017Posted by: ShannonLocation: Valencia

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