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62 Reviews

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I wasn't sure if we had lice or not, and I expected a half hearted interest in our case. However, Linda took the time to hear my description, welcomed pictures to be sent to her, and even took samples to scope to give me a second opinion! She really went above and beyond in helping us! Not only did she text to follow up, but she wrote very descriptive protocols pertaining to my next steps and if it were to ever happen again! I'm am so pleased with their services, don't panic if you stick with them you will be in excellent hands!!!
Date of Posting: 19 Apr 2016Posted by: Jennifer Chou
I won a Hair Queens basket at the PTA Vendor fair last year and I never thought I would use it. I got home from work late last night and found out my daughter had lice! I opened my basket and saw the words call anytime. I called and Linda answered the phone. I was in pure panic mode. She was kind, understanding, and extremely encouraging. I was able to keep calm for my daughter. Linda even texted to through out the night to make sure myself and the family were taken care. She was still checking in the next morning. I have never had any customer service like that anywhere. The products are amazing, the customer service is 5 stars! I would HIGHLY recommend Hair Queens to every parent here in the SCV.
Date of Posting: 10 Mar 2016Posted by: Julie G.Location: Santa Clarita
I would absolutely recommend Hair Queens. Like most, I was in a panic when I found lice in my daughter's hair. Not only did Linda take my call at 7:30 a.m. but she made it so easy. She came to our house along with Kim. Both were very professional but yet I felt like they completely understood my situation as mothers themselves. The tips they provided me to get the house clean were excellent, and they answered all my questions. I was able to keep the cleaning process moving while they worked through my daughter's which as you can imagine is a lot to plow through. Thank you Hair Queens, and while I hope to never need your services again you would be my first call, and the company I would recommend to anyone who asked.
Date of Posting: 19 Jan 2016Posted by: TracyLocation: Valencia
Hair Queens came out for a presentation for parents at my school. They were professional and informative. What impressed me the most was that they didn't try to sell anything, but solely came to educate!!! Would highly recommend!!!
Date of Posting: 15 Dec 2015Posted by: Northlake Hills
I was in a panic when I found lice on both my daughters! I needed help! I had heard about services that can help you tackle, what I thought was an impossible feat! I was willing to pay anything! When I talked to Hair Queens (on a Saturday), they were willing to do anything to help! They were truly concerned about me and my family! At no point did I feel like they were trying to take financial advantage from our crisis! They gave me the courage and confidence to conquer this on my own! I admit I called another place to compare, and believe me, there was no comparison! Hair Queens customer service is beyond outstanding!! Thank you so much Hair Queens!
Date of Posting: 14 Dec 2015Posted by: TiffanyLocation: Santa Clarita

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